HVAC Repair & Service

When your system isn’t keeping up, Embers Heating and Cooling delivers fast, precise HVAC repairs you can trust. As a local, family-owned company in Suffolk, VA, we combine certified technicians, thorough diagnostics, and clear communication to get your home comfortable again—without guesswork or surprises.

We diagnose before we replace. Many breakdowns trace back to issues that careful testing can catch quickly. Our technicians start with a full system evaluation: measuring amp draw on motors, comparing capacitor readings vs. rated, inspecting and tightening electrical connections, and checking refrigerant pressures and superheat/subcool on cooling systems. For furnaces, we clean the flame sensor, verify manifold gas pressure, and confirm safe ignition and venting. For heat pumps, we test defrost mode and sensors to ensure reliable winter performance. This methodical approach pinpoints the real fault so you only pay for what you need.

Common problems we fix every day

  • AC not cooling or taking too long to recover after noon heat

  • Short cycling, hard starts, or breaker trips

  • Uneven temperatures between rooms

  • Water around the air handler or clogged drain lines

  • Loud or vibrating outdoor units

  • Furnace won’t light, produces cool air, or shuts down mid-cycle

  • Thermostat misreads and control issues

Repair first, replace only when it’s smart. If a repair is the best value, we’ll explain why and show you the readings we took. If age, efficiency, or part availability make replacement the smarter investment, we’ll lay out options and pricing clearly so you can decide with confidence.

What you can expect from every visit

  • Respect for your home: drop cloths, shoe covers, and tidy work areas

  • Transparent recommendations and upfront pricing before any work begins

  • Parts installed to manufacturer specs and local code

  • A full operational test at the end: temperature split, airflow check, safety controls, and thermostat calibration

  • Tips to prevent repeat issues—filter selection, drain maintenance, and seasonal settings

Prevent the next breakdown. Pair your repair with our maintenance plan to keep efficiency high and catch small issues early. Seasonal visits include motor amp checks, capacitor verification, wire tightening, refrigerant pressure checks, condenser coil cleaning, and drain line flushing—the exact details that keep systems running safely and smoothly.

Proudly serving Hampton Roads
We repair all major HVAC brands across Suffolk, Franklin, Chesapeake, Portsmouth, Norfolk, Virginia Beach, Smithfield, Isle of Wight, and Hampton. Whether you have a traditional split system, heat pump, gas furnace, or packaged unit, our team has the training and parts access to get you back to comfort quickly.

Ready for a clear answer and a reliable fix? Call 757-418-6388 or book online to schedule your HVAC repair today. At Embers Heating and Cooling, we don’t just get the system running—we make sure it’s running right.